Terms of Service

Last Updated: August 4, 2026

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. THESE TERMS OF SERVICE ("TERMS") CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU AND LAGNA LABS CO., LTD.

1. Who We Are

These Terms apply to your access and use of: (1) our website located at lagnalabs.app (the "Website"); (2) our mobile application Lagna (the "App"); and (3) any services, content, and features made available by us through the Website or the App (together, our "Services"). In these Terms, "Lagna," "the Company," "we," "us," and "our" refer to Lagna Labs Co., Ltd. (บริษัท ลัคนา แล็บส์ จํากัด), a company registered in Thailand, and our affiliates, successors, and assigns; "you" and "your" refer to any user of our Services.

2. Acceptance of These Terms

Your access and use of our Services are subject at all times to these Terms and our Privacy Policy located at https://lagnalabs.app/privacy, incorporated herein by reference. By accessing or using our Services in any way, or by clicking to accept these Terms when this option is made available to you, you agree to be bound by these Terms. If you do not agree to all of these Terms, do not access or use our Services.

3. Eligibility

By accessing or using our Services, you represent that:

Our Services are not directed to, and may not be used by, anyone under the age of 18.

4. Nature of Our Services; AI-Generated Content

Please read this section carefully.

Lagna provides astrological readings, compatibility reports, and related content based on BaZi (Four Pillars) and related astrological systems.

AI-generated content. The readings, reports, answers, and other interpretive content provided through our Services are generated by artificial intelligence systems (including large language models provided by third-party AI providers) based on the birth information you provide. AI-generated content may contain inaccuracies, inconsistencies, or statements that do not apply to you.

For entertainment and reflection purposes only. All content provided through our Services — including but not limited to readings on personality, love, wealth, health, and guidance, compatibility reports, and Oracle answers — is provided for entertainment, self-reflection, and informational purposes only. It does not constitute, and must not be relied upon as, medical, psychological, financial, investment, legal, or other professional advice.

In particular:

Any reliance you place on content provided through the Services is strictly at your own risk. Major life decisions should not be made on the basis of our Services.

5. Your Account

To use the Services, you must register for an account and provide certain information, including your email address and birth information (date, time, place of birth, and gender), which we use to generate your astrological content. You represent and warrant that all information you provide is truthful, accurate, current, and complete, and you agree to keep it updated.

You are responsible for all activity that occurs under your account, whether or not authorized by you. Keep your credentials secure and do not share your account. If you believe someone has gained unauthorized access to your account, contact us immediately at contact@lagnalabs.app.

6. Information You Provide About Other People

Certain features (such as our compatibility feature, "Match") allow you to enter another person's birth information to generate a report. By providing another person's information, you represent and warrant that you are lawfully entitled to provide it and, where required by applicable law, that you have that person's permission. You are solely responsible for the information about others that you submit. We use such information only to generate the requested report, as described in our Privacy Policy.

7. Purchases

External Services. We offer digital products for purchase through the Apple App Store and Google Play (each, an "External Service"). Purchases are processed through your account with the relevant External Service and are subject to that External Service's terms, in addition to these Terms. External Services may charge applicable taxes.

One-time purchases. Our Services currently offer one-time purchases, including individual reading topics, bundles of reading topics, individual compatibility (Match) reports, and credits used for the Oracle feature. Each Match purchase entitles you to one report and is not a permanent unlock of the feature. Bundle pricing may be adjusted to reflect topics you already own.

Credits. Credits are a limited, non-transferable, revocable license to access certain features (currently, Oracle answers) within the App. Credits have no cash or monetary value, are not redeemable for cash, may not be transferred or resold, and are non-refundable except as required by applicable law or the policies of the relevant External Service. Prices for credits and the number of credits required for a feature may change at any time. Unused credits associated with an account are forfeited when the account is deleted.

Refunds. Because purchases are processed by External Services, refund requests are handled by the relevant External Service in accordance with its policies:

Except where required by applicable law, all purchases are final. Nothing in this section limits any non-waivable statutory refund or withdrawal rights you may have as a consumer in your jurisdiction (including in the European Union). For digital content delivered immediately, you acknowledge that, where permitted by law, you consent to immediate delivery and thereby waive any statutory withdrawal right upon delivery.

Subscriptions. We may introduce subscription-based services in the future. If we do, the applicable price, billing period, renewal, and cancellation terms will be disclosed to you at the point of purchase, and payment will be processed through your External Service account. Any subscription will automatically renew until cancelled through the relevant External Service. You may cancel at any time via your External Service account settings; cancellation takes effect at the end of the current billing period.

Pricing changes. We reserve the right to change the price of any product or feature, or to add or remove products or features, at any time. Price changes do not affect purchases already completed.

8. License and Intellectual Property

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services for your personal, non-commercial use only.

The Services and all related content, features, and functionality (including all information, software, text, designs, graphics, images, and the selection and arrangement thereof) are owned by Lagna Labs Co., Ltd., its licensors, or other providers, and are protected by copyright, trademark, and other intellectual property laws. These Terms do not convey to you any ownership rights in the Services.

You may not (or enable anyone else to):

Your readings. You may keep, screenshot, and share your own readings and reports for personal, non-commercial purposes.

9. Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You will not use the Services to harm, exploit, or attempt to harm minors in any way; to violate the privacy or publicity rights of others; or to engage in any conduct that restricts or inhibits anyone else's use of the Services or that may harm the Company or users of the Services.

10. Feedback

If you send us ideas, suggestions, feedback, or other materials ("Feedback"), you agree that we may use them without restriction or compensation to you, and that we are under no obligation to keep Feedback confidential.

11. Changes to the Services

We are continually improving our Services. We may add, change, or remove features, products, content, or functionality, and we may suspend or discontinue the Services in whole or in part, at any time. Where reasonably possible, we will try to notify you in advance of material changes, but this will not always be possible.

12. Termination and Suspension

We may suspend, limit, or terminate your account and your access to the Services at any time if, in our reasonable judgment, you have violated these Terms, without notice or liability to you. You may stop using the Services and delete your account at any time as described in our Privacy Policy. Provisions of these Terms that by their nature should survive termination (including Sections 4, 8, 13–16, and 18) will survive.

13. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ALL CONTENT AVAILABLE THROUGH THEM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, UNINTERRUPTED, OR FREE OF HARMFUL COMPONENTS, OR THAT AI-GENERATED CONTENT WILL BE ACCURATE OR SUITABLE FOR ANY PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL LAGNA LABS CO., LTD., ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR (A) ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR LOST DATA, ARISING OUT OF OR RELATING TO THE SERVICES; OR (B) AGGREGATE LIABILITY IN EXCESS OF THE GREATER OF (i) THE FEES YOU ACTUALLY PAID TO US THROUGH THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM AND (ii) ONE HUNDRED U.S. DOLLARS (US$100).

NOTHING IN THESE TERMS EXCLUDES OR LIMITS OUR LIABILITY FOR FRAUD, GROSS NEGLIGENCE, WILFUL MISCONDUCT, DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS OF LIABILITY; IN THOSE JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

15. Indemnification

You agree to indemnify and hold harmless Lagna Labs Co., Ltd. and its directors, employees, and agents from and against any losses, claims, damages, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms; (b) your violation of applicable law in connection with the Services; or (c) information about another person that you submit through the Services without proper authority. This section does not apply to the extent prohibited by applicable consumer-protection law.

16. Governing Law and Disputes

These Terms, and any dispute or claim arising out of or relating to them or the Services, are governed by the laws of the Kingdom of Thailand, without regard to conflict-of-law rules.

Subject to the paragraph below, you and the Company agree that the courts of Thailand will have exclusive jurisdiction over any such dispute or claim.

Consumer rights. If you are a consumer resident in the European Union, the United Kingdom, the United States, or another jurisdiction whose laws grant you non-waivable consumer protections, nothing in these Terms deprives you of the protection of the mandatory provisions of the law of your country of residence, and you may also be entitled to bring proceedings in the courts of your place of residence where applicable law so provides.

17. Changes to These Terms

We may revise these Terms from time to time. The date of the last update is shown at the top of these Terms. When we make material changes, we will notify you by posting the revised Terms in the App or Website, or by other reasonable means, before they take effect. Your continued use of the Services after revised Terms take effect constitutes your acceptance of them. If you do not agree to revised Terms, your sole recourse is to stop using the Services.

18. General

These Terms, together with our Privacy Policy and any other policies we post in respect of the Services, constitute the entire agreement between you and the Company with respect to the Services. If any provision of these Terms is held invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force. Our failure to enforce any right or provision is not a waiver of it. You may not assign these Terms without our prior written consent; we may assign them without restriction. No agency, partnership, joint venture, or employment relationship is created by these Terms.

19. Notices and Contact

We will send notices regarding the Services to the contact information associated with your account or by posting within the Services. Notices to us must be in writing and sent to:

Lagna Labs Co., Ltd. 75/8 Grand Crystal, Praditmanutham Road, Nuanchan, Buengkum, Bangkok 10230, Thailand Email: contact@lagnalabs.app

If you have any questions regarding these Terms or the Services, contact us at contact@lagnalabs.app.